Terms and Conditions
At TranquilNest, we operate sanatoriums designed for retirees seeking comfort and care in a peaceful environment. These Terms and Conditions govern your use of our services and website, ensuring clarity and mutual understanding.
Our goal is to provide a supportive community where seniors can enjoy a high quality of life through tailored health and wellness programs, accessible amenities, and professional staff dedicated to their well-being.
By engaging with TranquilNest, you agree to abide by these terms, which may be updated periodically to reflect changes in our policies or legal requirements, with notifications provided accordingly.
Applicants must meet age requirements and possess the necessary health clearances to qualify for residence in our sanatoriums. Our team conducts assessments to ensure suitability for communal living and health programs.
All prospective residents are required to submit valid identification and health documentation, which will be handled in accordance with privacy laws and confidentiality standards.
Acceptance is subject to availability and compliance with our community guidelines. We reserve the right to refuse admission if criteria are not met or if safety concerns arise.
Residents are expected to participate in orientation sessions to familiarize themselves with our facilities, policies, and community standards.
TranquilNest offers a range of health, wellness, and recreational services designed to support healthy aging. Usage of these services is subject to scheduling, availability, and eligibility.
Residents are responsible for adhering to operational hours and instructions provided by staff for safety and operational efficiency.
Any damage or misuse of facilities may incur charges or result in restrictions, and residents are encouraged to report issues promptly for resolution.
Use of common areas must respect other residents' comfort and privacy, maintaining a peaceful environment aligned with our sanatorium’s ethos.
Protecting the health of our community is paramount. Residents must follow health protocols, including hygiene practices and participation in wellness programs aimed at disease prevention.
In case of medical emergencies, staff are trained to provide immediate assistance and coordinate with local healthcare providers.
TranquilNest maintains strict sanitation standards and regularly disinfects shared spaces to mitigate health risks.
Residents are encouraged to keep their personal health information updated and report any concerns related to safety or well-being without delay.
Participation in our community involves a fee structure outlined during admission, covering accommodation, services, and amenities. Payment schedules and methods are clearly communicated beforehand.
Additional charges may apply for extra services or amenities outside the standard package, with prior approval required.
Refund policies are specified in the agreement, emphasizing transparency and fairness in case of cancellations or adjustments.
Residents are responsible for timely payments to maintain their residency and access to services without interruption.
Respectful and considerate behavior is expected from all residents, staff, and visitors to foster a harmonious living environment.
Disruptive or harmful actions, including harassment or discrimination, may result in disciplinary measures or termination of residency.
Residents should participate in community activities positively, supporting the sanatorium’s mission of peaceful retirement living.
Feedback and concerns can be directed to management through designated channels